Membership

FHTA, SPTO, SOFTA

Locals

Fijian owned company

Pacific Grid

Tonga, Samoa, Tahiti, Vanuatu

Corporate Social Responsibility

Background

Tour Managers family oriented approach enhances the quality of service and experience provided to all our guests. As common in Fijian culture, family is an importance aspect of daily life. How this translates to enhancing a visitors experience is centered around the values at the core of our organizations culture. Our vision states that we are

“To be a profitable and professional organization that creates, delivers amazing unique moments for all our guests and inspires our people to be ambassadors of change in the greater community”

Our Core Values

  • Build and grow our company based on the values of Credibility and Trust.
  • Create direct and indirect employment opportunities through a profitable business
  • Build a positive team spirit and family
  • Deliver genuine consistent service of high standard
  • Promote growth and learning
  • Full time professional guides upon request
  • Promote businesses that protect our natural environment

Our services include

  • Experienced and well -trained staff.
  • Prestige welcome services on arrival of guests to Fiji.
  • A Bula lounge and Tour Shop at the arrivals concourse of Nadi International Airport.
  • Reservations service covering FIT’s, Groups and Incentive travel with a 24 hour turnaround on bookings on a wide range of accommodation, day tours, excursions, cultural experiences and cruises Fiji-wide. We also are able to arrange South Pacific multi destination itineraries including Tonga, Samoa, Cooks, Vanuatu, Solomon Islands and French Polynesia.
  • We have an customised inhouse reservations system specifically developed for the Chinese market providing a 24/7 capability that allows live availability viewing and instant booking options for Chinese agents.
  • Multi-lingual staff in English/Mandarin or Cantonese/Hindi & Japanese.
  • Full time professional guides upon request
  • Wedding planning department using a one stop shop concept for all guests needs

Our purpose is to provide genuine experiences which will create unique moments for all our guests.

Tour Managers Fiji is affiliated to several prominent organizations which allow the company to be associated with leading edge discussions on the national and global tourism industry agendas which complement and align some of its activities to international standard themes and activities. Tour Managers is proud of partnering and being members of organizations such as Tourism Fiji (TF), the Ministry of Industry, Trade & Tourism (MITT), South Pacific Tourism Organization (SPTO), Society of Fiji Travel Associates (SOFTA), Fiji Tourism Excellence Awards standards to name a few.

The Managing Director Mr. Damend Gounder continues to be actively involved in national tourism agendas in close partnership with Associations such as Fiji Hotel Tourism Association (FHTA) and MITT. His most recent involvement was to provide strong support to Tourism Fiji through the Tourism Action Group (TAG) activities which were activated by the Fijian government to quickly aid the quick promotion and marketing of destination Fiji after the devastating effects of cyclone Winston in 2016. Perseverance in connecting with organizations to further enhance visitor experience is crucial to Tour Managers continued efforts to maintain excellence in services to our guests.

“Tour Managers Fiji is committed to improving the lives of the less fortunate of our society. We have initiated small community based projects on an annual basis with Children’s homes through grocery support and with rural communities via ‘Plant a tree’ program and these are on-going initiatives.”

Our Amazing Staff

Quote – “The only way to do great work is to love what you do.” – Steve Jobs

Mr. Damend Gounder

Mr. Damend Gounder

Managing Director for Tour Managers Fiji Group of Companies

Occupied several prominent board positions within the Fiji Tourism industry for the last 30 years such as Society of Fiji Travel Associates (SOFTA), Tourism Action Group (TAG), Board member of Air Pacific – now know as Fiji Airways, part of the circle of trusted advisors for the Fijian Tourism industry, former member of JATOC – Japan Travel Agents Association. Is considered one of the leaders of Tourism related issues in Fiji and relied upon by core institutions related to the Fijian Tourism industry for advice and consul.

Mr. Ioane Naivalurua

Mr. Ioane Naivalurua

General Manager Tour Managers Fiji

Extensive experience within the tourism industry previous holding senior positions within the Ministry of Tourism and the role of marketing officer at Tourism Fiji.

Formerly occupied the role of Business Development Manager for Tour Managers Fiji. Has a degree from the University of the South Pacific in International Economics and Tourism with a Post Graduate Diploma in International Diplomacy and Trade.

Ms. Pooja Natasha

Ms. Pooja Natasha

DIRECTOR Tour Managers Fiji Ltd

Over 15years of experience in the Tourism Industry. Works closely with Resorts & Corporate clients to provide a creative weddings and event solution with a dedicated team of wedding specialists.

Mr. Derrick Narayan

Mr. Derrick Narayan

Operations & Human Resources Manager – Tour Managers Fiji

Has wide knowledge of transport industry with experiences in various local and international companies. Capable with good technical expertise for logistic operations

Mr. Waisea Navuruvuru

Mr. Waisea Navuruvuru

Tour Managers Fiji Reservations Manager

Over 20 years of reservations experience having held reservations posts at Warwick, South Pacific Holidays and Tour Managers. Vast knowledge on group reservations and long haul market logistics.

Mrs. Megumi Samson

Mrs. Megumi Samson

Japanese Operations Consultant

Over 10+ years of extensive experience in the Japanese market allowing her to provide accurate and timely advise and services for clients. Her ability to lead and coordinate to produce quality guest experiences are valuable for TM.

Mr. Praneet Prakash

Mr. Praneet Prakash

Tour Managers Group GM Finance

Extensive experience within the financial sector and is well respected. Handles the financial portfolios of Tour Managers Fiji, Yatule Resort & Spa and Paradise Bride. Has been in Tour Managers for over 6 years.

Mrs. Saroj Gounder

Mrs. Saroj Gounder

Manager Rates & India

Extensive knowledge and expertise in contracting and rates. Over 20 years experience within the Tourism industry. Currently handles India reservations with in depth knowledge of the Indian market and its requirements.

Mr. Jack Rong

Mr. Jack Rong

Manager Sales & Relations – China

Over 10+ years experience with the Chinese Travel Trade industry having extensive knowledge of wholesaler business which have resulted in the growth of the TM Fiji Chinese business. Mr. Rong has continued to grow with Tour Managers Fiji and been an important part of the company’s growth in the China market

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