Membership
Locals
Fijian owned company
Pacific Grid
Corporate Social Responsibility
Background
Tour Managers family oriented approach enhances the quality of service and experience provided to all our guests. As common in Fijian culture, family is an importance aspect of daily life. How this translates to enhancing a visitors experience is centered around the values at the core of our organizations culture. Our vision states that we are
“To be a profitable and professional organization that creates, delivers amazing unique moments for all our guests and inspires our people to be ambassadors of change in the greater community”
Our Core Values
- Build and grow our company based on the values of Credibility and Trust.
- Create direct and indirect employment opportunities through a profitable business
- Build a positive team spirit and family
- Deliver genuine consistent service of high standard
- Promote growth and learning
- Full time professional guides upon request
- Promote businesses that protect our natural environment
Our services include
- Experienced and well -trained staff.
- Prestige welcome services on arrival of guests to Fiji.
- A Bula lounge and Tour Shop at the arrivals concourse of Nadi International Airport.
- Reservations service covering FIT’s, Groups and Incentive travel with a 24 hour turnaround on bookings on a wide range of accommodation, day tours, excursions, cultural experiences and cruises Fiji-wide. We also are able to arrange South Pacific multi destination itineraries including Tonga, Samoa, Cooks, Vanuatu, Solomon Islands and French Polynesia.
- We have an customised inhouse reservations system specifically developed for the Chinese market providing a 24/7 capability that allows live availability viewing and instant booking options for Chinese agents.
- Multi-lingual staff in English/Mandarin or Cantonese/Hindi & Japanese.
- Full time professional guides upon request
- Wedding planning department using a one stop shop concept for all guests needs
Our purpose is to provide genuine experiences which will create unique moments for all our guests.
The Managing Director Mr. Damend Gounder continues to be actively involved in national tourism agendas in close partnership with Associations such as Fiji Hotel Tourism Association (FHTA) and MITT. His most recent involvement was to provide strong support to Tourism Fiji through the Tourism Action Group (TAG) activities which were activated by the Fijian government to quickly aid the quick promotion and marketing of destination Fiji after the devastating effects of cyclone Winston in 2016. Perseverance in connecting with organizations to further enhance visitor experience is crucial to Tour Managers continued efforts to maintain excellence in services to our guests.
“Tour Managers Fiji is committed to improving the lives of the less fortunate of our society. We have initiated small community based projects on an annual basis with Children’s homes through grocery support and with rural communities via ‘Plant a tree’ program and these are on-going initiatives.”
Our Amazing Staff
Quote – “The only way to do great work is to love what you do.” – Steve Jobs